Customer Service Represntative

Customer Service Representative (CSR)

We are hiring a Customer Service Representative (CSR) to handle customer queries and provide excellent customer support.

Responsibilities

• Respond to customer inquiries via call, email, or chat
• Resolve complaints and provide solutions
• Maintain customer records and reports
• Coordinate with departments for issue resolution

Requirements

• Bachelor’s degree preferred
• 3–4 years of experience preferred
• Banking experience is an advantage
• Good communication and interpersonal skills
• Basic MS Office knowledge

Work Location: In person