Customer Service & Sales Internship

For Natural-Born Problem Solvers Who Want to Drive Revenue (and Be the Voice of a Brand)

Are you the friend who can talk to a brick wall and make it smile? Do you live for the dopamine hit of closing a sale, or possess the superpower of turning a frustrated person into a loyal, lifelong fan? Do you want to see your communication skills directly impact the growth of a real, fast-moving fashion brand?

Welcome to one of the most hands-on, high-impact early-career opportunities in the UAE.

We are a fast-paced fashion e-commerce company operating multiple online stores and dominating marketplaces like Amazon and Noon. We aren't looking for a corporate robot to read off a boring script; we are looking for a Customer Service & Sales Intern who thrives on human connection and wants to master the art of e-commerce operations, direct marketing, and B2B sales.

If you want to spend 3 months learning how to run the frontline of a multi-platform business—and secure a full-time role by crushing it—keep reading.

Why This Internship Is Unlike Anything Else

This is not a regular "sit in the back and answer phones" internship.

You will be the frontline face and voice of our brand. You will be hands-on with our customers, learning how a real e-commerce startup uses strategic communication, direct marketing, and exceptional service to drive sales and build digital communities.

Here’s what you will actually be doing:

• Be the Ultimate Problem Solver: Answer customer queries, resolve issues with empathy, and actively take and process orders via phone and email. You are the hero our customers need.
• Own the Inboxes & Comments: Social media isn't just for posting; it's for selling and connecting. You will monitor and respond promptly to comments and direct messages across all our platforms.
• Hustle & Drive Revenue: You won't just wait for people to call you. You’ll manage promotional email campaigns, assist with direct marketing, and dive into B2B sales (lead outreach, calling, and account management).
• Defend the Brand: Learn the financial side of e-commerce by managing and disputing payment chargebacks to protect our revenue.

You won’t just be learning—you’ll be calling, emailing, selling, fixing, and driving real growth.

Your Role in Our Growth Engine

You will be an essential part of our operations team, contributing to:

• Delivering world-class customer service via phone, email, and social media.
• Actively identifying up-sell and cross-sell opportunities during customer interactions.
• Launching and managing promotional email blasts to keep our audience engaged.
• Hunting for B2B leads, reaching out, and building long-term corporate relationships.
• Investigating customer disputes and meticulously managing chargeback claims.
• Brainstorming new ways to improve the customer journey—in a startup, your ideas to fix a broken process can be implemented the exact same day.

Who We’re Looking For

You should be:

• A Master Communicator: You speak and write fluent, persuasive, and professional English. You aren't afraid to pick up the phone.
• A People Person with a Thick Skin: You have high empathy, a great sense of humor, and the patience to handle difficult conversations with grace.
• A Driven Hustler: You are goal-oriented, competitive, and get a thrill out of hitting sales targets or clearing an inbox to zero.
• Highly Organized: You don't let details slip through the cracks. You can juggle multiple chats, emails, and tabs without breaking a sweat.
• Tech-Savvy: You pick up new software (CRM systems, Shopify, Amazon Seller Central) quickly.
• Bonus Points: Previous experience in retail, sales, hospitality, or any customer-facing role.

What You Will Gain

• AED 1,000 - 1,500 monthly stipend.
• A Guaranteed Full-Time Path: Successfully complete your 3-month internship, hit your performance goals, and this role will transition into a permanent full-time position.
• Massive Growth and Mentorship: You’ll work directly with experienced founders and e-commerce operators, learning the business from the inside out.
• A Certificate of Completion showcasing advanced e-commerce operations, sales, and customer relations skills.
• Performance-Based Bonuses: Up to AED 500 extra based on hitting your KPIs and sales goals.

If you want a career in sales, customer success, operations, or e-commerce management—this is the place to start.

VISA REQUIREMENT (IMPORTANT)

• You must already have a valid UAE residence visa (family visa, student visa, etc.).
• We are unable to provide visa sponsorship for this internship.

Location & Timing

• Where: Ajman, Al Jurf 2. Near Ajman Courts. (You must be able to commute).
• When: 9:00 AM – 5:00 PM.
• Duration: Full-time internship, 3 months (leading to a full-time offer).

Ready to Drive Growth With Us? If you’re ready to get on the frontlines, close sales, and be part of a fast-moving startup... Apply now. Include a resume and a quick note on why you're the ultimate problem-solver!

Job Types: Contract, Internship, Fresher

Pay: AED1,000.00 - AED1,500.00 per month

Application Question(s):

• Can you commute to our office in Ajman (Al Jurf 2). ?
• Do you have a valid UAE Visa for stay?
• Which Emirate to you live in?
• Are you currently enrolled in School / College / University? Part-time or Full Time. ?

Work Location: In person