Customer Service & Sales Representative (USA Based)

ob Type: Full-Time
Location: Wapda Town, Lahore (Onsite)

About the Role

We are hiring energetic and motivated Customer Service & Sales Representatives for our USA-based business operations. The ideal candidates will handle inbound/outbound calls, assist customers, and contribute to achieving sales targets.

Shift & Schedule

• Rotational Shifts (Morning / Evening / Night)
• 1 Day Off per Week

Salary Range

• PKR 65,000 – 75,000 (based on experience and performance)

Key Responsibilities

• Handle customer calls, emails, and chats professionally.
• Provide accurate information about products/services.
• Build rapport with customers to create a positive experience.
• Identify customer needs and recommend suitable solutions.
• Meet sales targets and performance metrics.
• Maintain accurate records of customer interactions.

Requirements

• Previous experience in Customer Service / Sales / Call Center roles preferred.
• Excellent English communication skills (verbal & written).
• Strong listening and problem-solving skills.
• Ability to work on rotational shifts including night shifts.
• Self-motivated with a positive attitude.

Preferred Qualifications

• Experience working with USA-based clients/customers.
• Knowledge of CRM systems and call center software.

Benefits

• Competitive salary package (PKR 65,000 – 75,000).
• 1 day off per week.
• Growth and career development opportunities.
• Friendly and supportive work environment.

How to Apply:
Interested candidates are encouraged to submit their resume with updated contact details.

Job Type: Full-time

Pay: Rs65,000.00 - Rs75,000.00 per month

Work Location: In person