Customer Service Specialist

EVEROK Group – Moving with Everok since 1997

About the Role :

• Manage end-to-end air & ocean freight operations across Middle East and global routes.
• Provide real-time, culturally attuned solutions for customer inquiries.
• Collaborate with international teams across 10+ countries.

Responsibilities :

• Manage end-to-end air & ocean freight operations across Middle East and global routes
• Provide real-time, culturally attuned solutions for customer inquiries
• Collaborate with international teams across 10+ countries

Qualifications :

• Experience in customer service within freight forwarding or logistics
• Professional English proficiency (written & verbal); Arabic or Chinese is a plus

Required Skills :

• Tech proficiency in logistics platforms & agile problem-solving skills
• Adaptable to multicultural environments and passionate about global trade

Preferred Skills :

• Experience in customer service within freight forwarding or logistics
• Professional English proficiency (written & verbal); Arabic or Chinese is a plus

How to Apply?

• Email: hr5_sha@everokgroup.com
• Subject: “Dubai CS Application – [Your Name]”