Customer Service Technician Dispatcher

Job description:

We are looking to hire a full-time customer service representative for our busy Repair Center. We are continually growing and looking for new employees to come grow with us.

The Customer Service Technician Dispatcher role requires multitasking and good communication skills. Bilingual (especially Spanish or Japanese) is a plus, but not required.

The pay is $20/HR with benefits. Work hours are Mon-Fri 8:30am-5:30pm. Office location is Los Angeles, CA 90061.

Job Tasks:

• Responding to customer service calls and emails to determine what repairs are needed.
• Scheduling repairs and routes using calendars and maps.
• Coordinating between customers and technicians to schedule and complete repair service.
• Taking calls and emails and responding in a professional, friendly way.
• Packing and shipping preperation: pulling parts from warehouse shelves, boxing them, printing labels, shipping them.

To apply, please submit your resume and a brief description introducing yourself (which we will take to be a demonstrating of your writing/communication abilities.)

We will begin scheduling zoom interviews immediately, and will remove the posting when the position has been filled.

Experience:

• Customer Service: 1 year (Preferred)

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Los Angeles, CA 90061 (Required)

Work Location: In person