Customer Service / Telesales Executive (Emirati)

Key Responsibilities:Telesales & Lead Generation

• Make outbound calls to potential clients to promote real estate projects.
• Respond to inbound inquiries and convert them into qualified leads.
• Maintain and update the CRM with accurate client information.
• Follow up on leads through calls, WhatsApp, and email.

Customer Service

• Provide clear information about available properties, prices, payment plans, and project details.
• Assist clients with questions, concerns, and viewing arrangements.
• Ensure high levels of customer satisfaction through professional service.
• Coordinate with the sales team to schedule meetings and property tours.

Administrative & Support

• Track daily call activity and lead status updates.
• Prepare basic reports for management on lead conversions and pipeline.
• Support marketing campaigns through follow-up calls.

Requirements:

• UAE National (Emirati) – Mandatory
• High school diploma or bachelor’s degree
• Previous experience in customer service or telesales preferred (real estate is an advantage)
• Excellent communication and interpersonal skills
• Confident, proactive, and target-driven
• Strong telephone etiquette and customer-focused approach
• Basic computer skills (CRM experience is a plus)
• Ability to work in a fast-paced real estate environment

Job Types: Full-time, Permanent

Pay: AED8,000.00 - AED12,000.00 per month