Customer Service/Inside Sales Representative

CT Pest Solutions is an exciting, innovative, fast growing Pest and Wildlife company that services most of Connecticut. As protectors of public health, our mission is to improve the quality of life for both our employees and customers.

To do this CT Pest Solutions is seeking a reliable, motivated Customer Service/Inside Sales Representative to enjoy our culture of teamwork, growth, accountability, respect and integrity.

We offer:

• Competitive pay
• Health Insurance 70%Employer Paid
• 401(k) with Company Matching
• Dental Insurance 50% Employer Paid
• Vision Insurance 50% Employer Paid
• Life Insurance 100% Employer Paid
• Accidental Death & Dismemberment
• Short & Long Term Disability
• PTO
• Paid Holidays
• Advancement Opportunity & Career Path

Responsibilities include communicating with customers via providing information regarding services, directing to appropriate person/department and other administrative activities for the Company. The Customer Service/Inside Sales Representative is also responsible for selling pest and wildlife services to commercial organizations or residential settings to meet their
needs.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Answering telephones and directing persons and/or telephone calls to the appropriate department or person.
• Providing information about products and services over the phone.
  
• Resolving customer complaints.
  
• Receiving and delivering messages verbally and/or in writing.
  
• Develop estimates/contracts for current or prospective customers.
• Respond promptly to inquires from potential customers.
• Scheduling work orders and/or pest control jobs.
  
• Entering work orders.
  
• Collecting past-due receivables.
  
• Compiling data, scanning, and filing.
  
• Typing termite reports and Notice of Work Completion and/or Exclusion.
  
• Operating computers, electronic calculators, fax machines, copiers and any other equipment used to affect the efficient, timely operation of the branch.
  
• Other duties as assigned

To learn more about CT Pest Solutions employment opportunities please visit our career site at www.ctpestsolutions.com/about-us/career-opportunities/

Job Type: Full-time

Salary: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Long Term & Short Term Disability
• Accidental Death & Dismemberment
• Paid time off
• Referral program
• Retirement plan

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Required)

License/Certification:

• Valid Driver's License