Roots Management Consultants

<div></div><div><div><div><div>CS SOP:<br>
<ul><li>Communicate with stakeholders via phone, email, CRM and Whatsapp.</li><li>Provide knowledgeable answers to questions about product, pricing and</li></ul>
availability.<br>
<ul><li>Work with internal departments to meet stakeholder needs</li><li>Data entry in various platforms</li><li>Adheres to SOP's.</li></ul>
Backend SOP:<br>
<ul><li>Excellent data entry skills and English language.</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills</li><li>Ability to multi-task, organize, and prioritize work.</li><li>Highly Alert and ready to spot any item, or route issues via GPS.</li><li>Types 50 words per minute. Can multitask on multiple windows and mobile.</li><li>Is able to switch from Arabic to English fast.</li></ul>
QC SOP:<br>
<ul><li>Quality control over all products done according to QC SOP.</li><li>Instant fixing if needed according to SOP.</li><li>Fast and Accurate</li></ul></div></div></div>
<div><div>
Hiring organization</div></div><div></div>
<div><div>Employment Type</div><div>
Full-time</div></div>
<div><div>Job Location</div></div><div></div>
<div><div><div><div>Date posted</div><div>
 September 4, 2023</div></div></div></div></div>

Serve as the key liaison between stakeholders and internal teams, delivering prompt, knowledgeable responses about products and pricing through multiple communication channels. Ensure high data accuracy across platforms, maintain quality control standards for all products, and proactively resolve issues—making a direct impact on service excellence.

Customer services officer

Data Entry

Phone Etiquette

Verbal Communication

Written Communication

Interpersonal Skills

Multitasking

Prioritization

Quality Control

GPS Routing

Typing (50 WPM)

Bilingual (Arabic and English)

Join Roots Management Consultants and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Roots Management Consultants hiring Customer services officer in Egypt