Customer Service/Sales Representative

Company Overview

Ventilators Plus is a privately owned biomedical engineering company founded in 1989, specializing in respiratory equipment services.

Summary

As a Customer Service/Sales Representative at Ventilators Plus, you will be instrumental in building and maintaining relationships with our healthcare clients.

Responsibilities

• Provide outstanding customer support to healthcare facilities and organizations.
• Manage incoming calls and inquiries to fulfill customers' requests.
• Promoting services to existing customers while continually prospecting for new potential customers.
• Development of qualified leads through the use of telephone canvassing, e-mail and cold calling.
• Assist clients with product information, service options, and creating service quotes.
• Document interactions accurately in the system for future reference and analysis.
• Support data entry tasks related to client information and service requests.

Qualifications

• Proven experience in customer support or client services, preferably in the healthcare sector.
• Strong communication skills, both verbal and written, with proficiency in English.
• Sales Experience.
• Proficient computer office software skills

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• Health insurance
• Paid time off

Experience:

• Sales: 3 years (Required)
• Cold calling: 2 years (Required)

Work Location: In person