Customer Service/Sales Representative Intern

We are looking for a motivated and professional Customer Service/Sales Representative Intern to join our team. The ideal candidate will serve as the first point of contact for our customers, ensuring high-quality service, resolving inquiries, and maintaining strong relationships.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and chat.
• Resolve customer issues, complaints, and concerns efficiently and professionally.
• Maintain accurate records of customer interactions and transactions.
• Coordinate with internal teams to ensure timely resolution of customer requests.
• Provide product or service information to customers as needed.
• Follow company policies and procedures to ensure a consistent and positive customer experience.
• Identify opportunities to improve customer satisfaction and contribute to process enhancements.

Qualifications & Skills:

• Bachelor’s degree preferred.
• Proven experience in a customer service role is a plus.
• Excellent communication and interpersonal skills.
• Strong problem-solving and multitasking abilities.
• Ability to remain calm and professional under pressure.
• Familiarity with customer service software and tools is an advantage

Job Type: Full-time

Work Location: In person