Customer Success Engineer

Job Title: Customer Success Engineer

Location: Doha, Qatar

Duration: Yearly renewable

Key Responsibilities:

• Support pre-sales activities including demos, workshops, and solution presentations
• Assist in proposal development and account management
• Manage end-to-end implementation of platform solutions and use cases
• Coordinate with stakeholders (customers, vendors, government, internal teams)
• Ensure smooth onboarding and integration with platform services
• Monitor project progress and provide regular status updates
• Oversee technical solution design and operational support
• Improve processes and ensure alignment across teams

Requirements:

• 5 years of IT experience, with exposure to solution architecture
• Experience with cloud platforms (IaaS, PaaS, SaaS), preferably Microsoft Azure
• Knowledge of authentication (SAML, OAuth, RBAC) and cloud security
• Strong project management and stakeholder management skills
• Good communication and presentation abilities

Please share your updated resume if you are interested in this opportunity.