Customer Support Executive

Job Title: Customer Support Executive – E-commerce

Location: Plot No. 28/9, Near the Porsche Showroom, Industrial Area, Phase-2, Chandigarh- 160002.
Experience: Freshers
Employment Type: Full-time / Work from Office

Key Responsibilities:

• Handle customer queries and complaints through calls, emails, and chat.
• Provide accurate information about products, orders, returns, and deliveries.
• Ensure timely resolution of customer issues with a positive attitude.
• Coordinate with logistics and internal teams for order-related concerns.
• Maintain records of customer interactions and follow-ups.
• Contribute to improving customer satisfaction and service quality.

Requirements:

• Good communication skills in English and Hindi.
• Basic computer knowledge and familiarity with e-commerce platforms.
• Problem-solving attitude and customer-first mindset.
• Ability to handle pressure and multitask efficiently.

Perks:

• Friendly and growth-oriented work environment.
• Performance-based incentives.
• Opportunity to learn e-commerce operations.

Job Type: Full-time

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person