Customer Support Executive

Job Description

Position: Customer Support Executive
Location: Gulshan-e-Iqbal, Karachi
Employment Type: Full-Time
Salary: 30,000 – 40,000 per year + commission in dollars+ daily bonuses

About the Role

We are hiring for the position of Customer Support Executive. The role involves interacting with clients, resolving inquiries, and improving overall customer satisfaction. Candidates must be confident, motivated, and ready to work in a fast-paced environment.

Shift Options

• Females Shift: 6:00 PM – 1:00 AM
• Males Shift: 6:00 PM – 3:00 AM

Shift placement depends on availability and operational needs.

Key Responsibilities

• Communicate with customers through calls/messages
• Handle inquiries and provide accurate information
• Maintain follow-ups and customer satisfaction
• Update records and system data
• Achieve daily and weekly performance targets

Compensation

• Base Salary: 30,000 – 40,000 monthly
• Commission: Performance-based, unlimited potential
• Daily Bonuses: Based on performance & attendance

Qualifications

• Minimum education: Matric/Intermediate
• Strong English communication skills are required for all candidates
• Good interpersonal and customer-handling skills
• Target-driven and motivated
• Customer service/call center experience is a plus, but not mandatory

Benefits

• UnPaid training
• Daily bonuses & monthly incentives
• Career growth and promotion opportunities
• Friendly and supportive work environment

Job Type: Full-time

Pay: Rs30,000.00 - Rs40,000.00 per month

Work Location: In person