Customer Support Executive (Telugu)

Job Title: Customer Support Executive (Dubai)

• Location: Dubai
• Salary: AED 1,800 – 2,000 per month (maximum) + Attractive Incentives
• Languages Required: Telugu, Kannada, and Hindi
• Employment Type: Full-time
• Shift: Day Shift
• Weekly Off: Rotational Week Off

Key Responsibilities:

• Drive sales by encouraging users to register accounts and actively participate on the platform through chat and inbound/outbound calls.
• Promote platform features, offers, bonuses, and benefits to maximize user engagement.
• Assist users with account registration, deposits, withdrawals, and transaction-related queries.
• Achieve daily, weekly, and monthly sales targets (primary and secondary).
• Maintain accurate records of leads, conversions, and user activity.
• Use Excel for data tracking, sales reporting, and performance analysis.
• Deliver persuasive, professional, and empathetic communication to ensure customer satisfaction and retention.

Requirements:

• Prior telesales experience preferred (experience in gaming or fintech domains will be an added advantage).
• Fluency in Telugu, Kannada, and Hindi is mandatory.
• Basic proficiency in MS Excel (data entry and basic formulas).
• Strong sales orientation with the ability to handle objections and close deals effectively.
• Immediate joiners will be preferred.