Customer Support Executive (CSE) cum telecaller

Responsibilities

• Manage daily office operations and documentation.
• Handle incoming and outgoing calls to assist clients and address inquiries.
• Coordinate with various departments to facilitate seamless logistic operations.
• Maintain accurate records and update databases.
• Assist in preparing reports and presentations as required.
• Support the logistics team in various administrative tasks.
• Follow up with clients for feedback and additional service requirements.

Qualifications

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Proven experience in a similar role, preferably in the logistics industry.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Strong organizational skills and attention to detail.

Skills

• MS Office Suite (Word, Excel, PowerPoint)
• Telecommunication skills
• Customer service
• Data entry and record keeping
• Time management
• Problem-solving abilities
• Basic knowledge of logistics and supply chain management

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person