Customer Support - Jewellery firm

• Customer Inquiries: Handle customer queries via phone, email, and in-person with a focus on resolving issues and providing product information.
• Order Management: Assist with order processing, including entry and tracking of customer orders in the system. Product Information: Provide accurate details about
• Product Informa on: Provide accurate details about product availability, pricing, and specifications to customers.
• Complaint Resolution: Address customer complaints or concerns, ensuring timely and satisfactory resolutions.
• Coordination: Work closely with the production and logistics teams to ensure timely delivery of products. Customer Feedback: Collect and relay customer feedback to improve service and product offering.
• Proficiency with customer management systems and MS Office Suite.
• Knowledge of jewellery products, design, and manufacturing processes.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person