Location: Remote
Job Type: Full-Time
Responsibilities:
- Reply to customer queries on Instagram, WhatsApp, and other platforms
- Confirm customer orders and maintain order records
- Provide customer support and resolve complaints professionally
- Coordinate with courier services for dispatch and delivery updates
- Track parcels and ensure timely deliveries
- Handle delivery issues, returns, and customer concerns
- Maintain polite and professional communication with customers
Requirements:
- Good communication and typing skills
- Basic knowledge of Instagram, WhatsApp, and online order handling
- Organized and responsible personality
- Ability to manage multiple chats and tasks efficiently
- Prior experience is a plus, but fresh candidates can also apply
Timing:
10:00 AM – 7:00 PM
Pay: Rs35,000.00 - Rs50,000.00 per month
Work Location: Remote