Customer Support Representative

Job Description:

Zidello is looking for a confident and customer-focused Customer Support Representative to join our team. The ideal candidate should have prior experience in customer-facing roles and be comfortable handling both support and basic marketing-related tasks.

Key Responsibilities:

• Handle incoming calls, messages, and customer inquiries professionally
• Provide accurate information about company products
• Follow up with clients and maintain customer records
• Coordinate with internal teams to ensure smooth customer experience
• Perform administrative support duties

Requirements:

• Previous experience in receptionist, real estate, or life insurance roles preferred
• Strong communication and interpersonal skills
• Must be computer literate (email, basic software, CRM tools, etc.)
• Professional attitude and problem-solving skills
• Ability to multitask and work in a fast-paced environment

What We Offer:

• Professional work environment
• Growth and learning opportunities
• Competitive salary (based on experience)

How to Apply:

Interested candidates are encouraged to apply with their updated CV. Candidates can send their cv to zidelloecom@gmail.com with a subject line “ CSR APPLICATION”

Job Type: Full-time

Pay: From Rs25,000.00 per month

Work Location: In person