Customer support representative

Job Position: Customer Support Representative (CSR)– Night Shift
Job Type: Call-based job

Company: Fortune Tech
Industry: Vehicle Transportation & Logistics (USA Market)

Fortune Tech is hiring Customer Support Representative for our transportation services operations. We work across the US and coordinate vehicle transportation from one location to another.

Job Responsibilities:

• Handle inbound and outbound calls with US clients and carriers
• Coordinate vehicle transportation orders across the USA
• Communicate with carriers, drivers, and customers on calls and messages
• Provide customer support and shipment updates
• Track pickups and deliveries
• Handle daily dispatch and coordination activities

Required Skills:

• Good English communication skills (spoken and written)
• Comfortable working in a call-based environment

Work Location:
Gulshan-e-Iqbal , Block 3 , near Disco Bakery, Karachi

Working Hours (Ramadan Schedule):

• 8:00 PM to 4:00 AM
• (for females timings: 8:00 PM to 1:00 AM)

Working hours

• 6:00 PM to 3:00 AM
• (for females timings : 6:00 PM to 1:00 AM)

Salary Package:

• PKR 35,000 – 40,000 per month
• Commission in USD Dollars
• Daily hand-cash

Important Notes:

• This is a call-based job.
• We do not provide any conveyance / pick & drop facility.
• No conveyance will be provided for female candidates as well.

Job Types: Full-time, Fresher

Application Question(s):

• Do you have good english communication skills?
• Are you able and willing to work in night shift from 6PM-3AM?
• Can you manage your own conveyance to gulshan e iqbal block 3 ?

Work Location: In person

Job Type: Full-time

Pay: Rs35,000.00 - Rs40,000.00 per month

Work Location: In person