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Customer Support Representative

We’re Hiring: Customer Support Representative

Location: DHA Phase VII Ext., Karachi

Job Type: Full-Time

Timings: Monday – Friday | 10:00 AM – 6:00 PM

Salary: PKR 25,000 – 30,000/month

At Dominent Media Agency, we are looking for a Customer Support Representative to join our growing team. The ideal candidate should be customer-focused, professional, and possess strong communication skills.

Responsibilities:

  • Handle customer inquiries through calls, email, chat, and social media
  • Resolve customer concerns professionally and efficiently
  • Provide accurate information about company services and policies
  • Maintain records of customer interactions and follow-ups
  • Coordinate with internal teams to ensure customer satisfaction

Requirements:

  • 0–1 year of experience (Fresh candidates are encouraged to apply)
  • Strong verbal and written communication skills
  • Basic computer knowledge and familiarity with support tools
  • Good problem-solving and multitasking abilities
  • Professional attitude with willingness to learn

What We Offer:

  • Supportive and professional work environment
  • Training and mentorship opportunities
  • Career growth and learning opportunities

Apply directly through indeed job or dm us at linkedin

Pay: Rs25,000.00 - Rs35,000.00 per month

Work Location: In person

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