Customer Support Representative

We’re Hiring: Customer Support Representative

Location: DHA Phase VII Ext., Karachi

Job Type: Full-Time

Timings: Monday – Friday | 10:00 AM – 6:00 PM

Salary: PKR 25,000 – 30,000/month

At Dominent Media Agency, we are looking for a Customer Support Representative to join our growing team. The ideal candidate should be customer-focused, professional, and possess strong communication skills.

Responsibilities:

• Handle customer inquiries through calls, email, chat, and social media
• Resolve customer concerns professionally and efficiently
• Provide accurate information about company services and policies
• Maintain records of customer interactions and follow-ups
• Coordinate with internal teams to ensure customer satisfaction

Requirements:

• 0–1 year of experience (Fresh candidates are encouraged to apply)
• Strong verbal and written communication skills
• Basic computer knowledge and familiarity with support tools
• Good problem-solving and multitasking abilities
• Professional attitude with willingness to learn

What We Offer:

• Supportive and professional work environment
• Training and mentorship opportunities
• Career growth and learning opportunities

Apply directly through indeed job or dm us at linkedin

Pay: Rs25,000.00 - Rs35,000.00 per month

Work Location: In person