Customer Support Representative (CSR)

We’re looking for a motivated and customer-focused Customer Support Representative to join our team. The ideal candidate will have strong communication skills, a problem-solving attitude, and a passion for helping customers. This is an excellent opportunity for someone looking to start their career in customer service and grow within a dynamic organization.

Key Responsibilities:

• Handle inbound and outbound customer queries through calls, emails, or chat.
• Provide accurate information regarding products and services.
• Resolve customer issues efficiently and professionally.
• Maintain detailed and organized records of customer interactions.
• Collaborate with internal teams to ensure customer satisfaction.
• Follow up on unresolved issues and ensure timely feedback.

Requirements:

• Bachelor’s degree (or equivalent qualification).
• Up to 1 year of experience in a customer support or related role.
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Basic computer proficiency (MS Office, CRM tools, etc.).
• Positive attitude and ability to work in a team environment.

Job Types: Full-time, Fresher

Pay: Rs30,000.00 - Rs60,000.00 per month

Work Location: In person