Customer Support Representative – NayaPay Campaign

Location: Lahore
Salary: PKR 40,000 per month
Job Type: Full-Time

Job Description

We are looking for energetic and customer-focused individuals to join our NayaPay Campaign as Customer Support Representatives. The ideal candidate should possess strong communication skills and the ability to handle customer queries professionally while ensuring a high level of customer satisfaction.

Key Responsibilities

• Respond to customer inquiries through calls, chats, or emails
• Assist customers with account-related and payment-related concerns
• Resolve complaints and provide appropriate solutions in a timely manner
• Maintain accurate records of customer interactions
• Escalate complex issues to the relevant department when required
• Deliver excellent customer service while maintaining professionalism

Eligibility Criteria

• B.Com or Bachelor’s degree in Finance, Accounting, or a related field
• Fresh graduates and candidates with customer service experience are encouraged to apply
• Strong verbal and written communication skills
• Basic computer knowledge and familiarity with MS Office
• Ability to work in a fast-paced environment and rotational shifts

What We Offer

• Competitive salary package
• Professional and career growth opportunities
• Supportive work environment
• Training and development programs

Pay: Rs40,000.00 per month

Application Question(s):

• Qualification?

Education:

• Bachelor's (Preferred)

Work Location: In person