Customer Support Specialist

We’re Hiring: Telecaller

Do you enjoy engaging with people and building meaningful conversations? We are looking for confident, articulate, and customer-focused Telecallers to join our growing team and play a key role in delivering exceptional customer experiences.

Key Responsibilities

• Make outbound calls to customers for feedback collection, service verification, and follow-ups
• Address customer inquiries and concerns in a professional, courteous, and timely manner
• Communicate clearly while upholding the company’s values, quality standards, and brand voice
• Accurately record customer feedback and insights to support service improvement initiatives
• Collaborate closely with team members to ensure smooth operations and high levels of customer satisfaction

Requirements

• Strong proficiency in spoken and written English
• Prior experience in telecalling, customer support, or a related role is an advantage
• Excellent communication skills with the ability to actively listen and respond effectively
• Customer-centric mindset with strong interpersonal skills
• Ability to thrive in a fast-paced, team-oriented work environment
• Candidates holding a valid visa will be given preference

What We Offer

• Full-time, permanent employment with opportunities for long-term career growth
• A supportive, inclusive, and diverse workplace culture
• An opportunity to further develop communication, sales, and customer service skills

If you are enthusiastic, confident, and eager to make a positive impact, we would love to hear from you. Apply now and take the next step in your career with us.

Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month