Customized Cake Sales & Customer Service Assistant

Job Title: Cake Sales & Customer Service Assistant

Job Summary

The Cake Sales & Customer Service Assistant is responsible for assisting customers with customized cake orders, providing product recommendations, preparing quotations, coordinating with the kitchen team, and ensuring smooth dispatch and delivery of orders. The role serves as the primary point of contact for customers from enquiry through order fulfilment.

This title clearly reflects that the employee handles:

• Customized cake enquiries
• Sales and order taking
• Customer service
• Dispatch coordination
• Delivery follow-ups

Pay: AED2,500.00 - AED3,000.00 per month

Application Question(s):

• Can you confidently handle customer enquiries, complaints, and customised cake orders in English without assistance?

Experience:

• F&B: 1 year (Required)
• Customer Service : 1 year (Required)

Language:

• English (Required)

Work Location: In person