Customs Broker Entry Writer

Job description:

Position:
Customs Brokerage Operations Associate / Entry Writer

Location:
Jamaica, NY (Near JFK Airport)
Lynbrook, NY
Our office is conveniently located on Guy R. Brewer Blvd., one block from a major cross street with accessible bus service. Street parking is available. To ensure a reasonable commute, we prefer applicants who live within 25 minutes of our location via public transportation or car. Our office location will be moving to Nassau County within 1-2 years, and so this should factor into the viability of employment.

Job Description:
We are seeking a detail-oriented and organized professional with strong customer support skills (via phone and email) for a full-time position in our customs brokerage team.

Preferred Qualifications:

• Office experience is required, as this role involves direct interaction with customers and colleagues.
• Customs brokerage experience is optional. While we are willing to train the right candidate with industry specific information, a core set of skills is beneficial.
• Freight/cargo industry knowledge is not required, but is beneficial.
• Touch typing proficiency (minimum 45 WPM; a typing test will be required).
• High school diploma required; college education is a plus but not mandatory.
• Strong math skills (ability to work with basic units of measure, conversion rates, and calculations).
• Attention to detail is essential.
• Excellent organizational and communication skills—you will maintain and present files for audits when necessary.
• Strong ability to learn and retain industry-specific knowledge is required.

We will provide industry specific training, but a basic understanding of a customs broker's office environment, data entry, and math is essential.

Key Responsibilities:

• Prepare U.S. Customs entries for a variety of imports, including RLF entries and FDA-related filings.
• Process Fish & Wildlife (FWS) entries.
• Submit electronic and physical documentation to U.S. Customs, FDA, FWS, USDA, NOAA, and other agencies.
• Handle export documentation, including AES filings through the ACE Portal.
• Classify shipments using the Harmonized Tariff Schedule (HTS).
• Assist brokers and clerks with paperwork.
• Distribute required documents to importers, maintain record-keeping for compliance, and prepare invoices.
• Support daily billing, invoicing, and basic accounting tasks (separate from bookkeeping duties).
• Utilize the Automated Broker Interface (ABI) system.
• Maintain professional communication via phone and email.
• Second (or third!) languages are always a plus but not required.
• Work collaboratively with colleagues in a team environment.

Start Date:
We are looking to fill this position within 1 month for the right candidate.

Compensation & Benefits:

• Salary commensurate with experience
• Fully paid health insurance including dental coverage
• 401(k) retirement plan w/ 3% employer contribution & Profit Sharing plan
• Paid Vacation
• Paid Federal Holidays

Work Hours & Flexibility:

• Standard hours: Monday - Friday, 8:30 AM - 5:00 PM.
• Flexible scheduling may be available, including weekend or holiday shifts for additional pay.
• Hybrid work potential after the probationary period (3 days in-office, 2 days remote).

How to Apply:
Please submit a resume and cover letter detailing your experience, education, skills, and language proficiency.

If you have previous experience in customs brokerage, please specify:

• The company you worked for.
• Your role and responsibilities.
• Any software you have experience with.

Applications without a resume will not be considered due to high submission volume.

We look forward to hearing from you!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Retirement plan

Compensation Package:

• Bonus opportunities
• Performance bonus
• Profit sharing

Education:

• Bachelor's (Preferred)

Experience:

• Office: 2 years (Preferred)
• Customs Brokerage: 1 year (Preferred)

Language:

• any second languages (Preferred)

Ability to Commute:

• Jamaica, NY 11434 (Required)

Work Location: In person

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Retirement plan

Application Question(s):

• What Customs Broker(s) have you worked for in the past?
• What customs software have you utilized in the past?

Education:

• High school or equivalent (Required)

Experience:

• Office: 2 years (Required)
• Customs Brokerage: 1 year (Preferred)

Language:

• any second languages (Preferred)

Ability to Commute:

• Lynbrook, NY 11563 (Required)

Work Location: In person