Customs documentation

Job Title: Customs Documentation Specialist
Job Type: Full-time
Experience Level: Minimum 2 years in Customs Documentation

Job Description

We are seeking a highly organized and detail-oriented Customs Documentation Specialist to join our team at Dubai Customs. The successful candidate will be responsible for managing and facilitating documentation processes related to customs clearance while ensuring compliance with local regulations and international trade laws.

Key Responsibilities

Documentation Management

• Handle all aspects of customs documentation including preparation, verification, and submission of required paperwork for import and export shipments.

Customs Clearance

• Coordinate with customs authorities to ensure timely clearance of shipments.
• Resolve discrepancies or issues that may arise during the clearance process.

Regulatory Compliance

• Stay up to date with changes in customs regulations, tariffs, and trade agreements to ensure compliance with local and international laws.

Record Keeping

• Maintain accurate records of all customs documentation, including invoices, packing lists, certificates of origin, and other relevant paperwork.

Communication

• Liaise with internal departments, freight forwarders, and external stakeholders to ensure smooth documentation flow and resolve issues affecting customs clearance.

Customer Service

• Address customer inquiries related to customs documentation and assist with documentation-related queries.

Process Improvement

• Identify opportunities to improve customs documentation procedures and implement best practices to streamline operations.

Requirements

• Minimum 2 years of experience in customs documentation, preferably in a logistics or shipping environment.
• Bachelor’s degree in Logistics, Supply Chain Management, International Business, or a related field.
• Strong understanding of UAE customs regulations, import/export procedures, and documentation requirements.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple tasks simultaneously.
• Proficiency in MS Office applications (Excel, Word, and Outlook).
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Knowledge of customs clearance software and systems is preferred.
• Fluency in English is required; Arabic is an advantage.
• Ability to work under pressure and meet tight deadlines.
• Flexibility to work occasional overtime and weekends when required.

E-Mirsal T Experience

Proficiency in using E-Mirsal T, the electronic customs clearance system implemented by Dubai Customs, is highly desirable. The ideal candidate should have hands-on experience navigating the E-Mirsal T platform to:

• Process customs declarations
• Track shipments
• Communicate with customs authorities electronically
• Submit documents and process payments through the system

Knowledge of E-Mirsal T functionalities, including document submission, payment processing, and electronic communication protocols, will be considered a strong advantage.

This job can be searched as customs documentation, customs specialist, customs documentation executive, Import & Export Documentation Specialist, Customs Clearance Executive

Pay: AED4,000.00 - AED5,000.00 per hour

Application Question(s):

• Are you comfortable with the salary range offered for this position?

Experience:

• Customs documentation: 2 years (Required)
• Import & Export operation: 1 year (Required)
• E-Mirsal System: 1 year (Required)
• UAE Customs Knowledge: 1 year (Required)
• JAFZA: 1 year (Required)

Work Location: In person