CWDVC Intervention Coordinator

YWCA Greater Cincinnati is an equal opportunity employer and will provide reasonable accommodations to qualified individuals with disabilities to perform the essential functions of the position.

JOB SUMMARY

The Intervention Coordinator works within Hamilton County Jobs and Family Child Protective Services department (HCJFS) to ensure the safety and well-being of survivors and children exposed to intimate partner violence (IPV) by interviewing people who commit IPV and making referrals for treatment. The goal of the program is to bridge the gap between child welfare and IPV service providers to enhance family safety, create permanency for children, and hold those who commit IPV accountable for their actions. This position exercises independent judgment and discretion in performing work of substantial importance involving the safety, legal, and welfare considerations of clients and families.

PRINCIPAL DUTIES & RESPONSIBILITIES

• Manage caseloads of individuals with open HCJFS cases, identified as the person committing intimate partner violence (IPV) or surviving IPV. Conduct interviews to identify patterns of power and control, providing advocacy, case management, safety planning, education, and support.

• Review referrals, safety and/or family assessments, arrest records, police calls/runs, jail calls, court documents, etc.

• Formulate reports outlining information gathered during IPV interviews, in accordance with the Safe and Together Model with professional recommendations regarding safety, service needs and family supports.

• Makes independent determinations regarding service approaches, risk assessment, and court recommendations.

• Provide professional recommendations for further treatment services, when necessary.

• Assess lethality and risk

• Provide IPV education as a safety measure for all family members.

• Schedule consultation meetings to support intake/ongoing HCJFS caseworker efforts, collaborate among all parties involved in the case, and foster positive working relationships.

• Exercises professional judgment in evaluating case data, determining service needs, and recommending interventions based on the Safe and Together Model.

• Collaborates with courts, attorneys and caseworkers to ensure decisions prioritize survivor and child safety while maintaining compliance with legal and agency standards.

• Represents YWCA Greater Cincinnati and provides expert testimony in court proceedings as required by subpoena.

• Makes independent determinations regarding case prioritization, risk assessment, and referrals to treatment or educational services.

• Attend HCJFS agency meetings (team meetings, semi-annual reviews, family conferences, etc.).

• Meet deadlines with report submission, data entry, additional forms submission, and mileage reimbursement invoices.

• Ability to train new hire HCJFS caseworkers on topics related to intimate partner violence.

• Conduct education sessions with persons doing harm or with the survivors.

• Other duties as assigned by the Child Welfare Domestic Violence Connection Program Manager.

• Clerical/General Administrative

• Responds to routine emails, phone calls, texts, etc.

• Completes thorough documentation in electronic case management systems.

• Makes copies, prints documents, scans documents, and operates standard office equipment and tools, etc.

• Tracks and reports billable service hours weekly and monthly.

• Key Relationships

• Interacts with HCJFS caseworkers, supervisors, section chiefs, prosecutors, defense attorneys, GALs, Child Welfare Domestic Violence Connection Program Manager, other YWCA staff, volunteers, interns, other social service providers and community members.

• Comfortable working with vulnerable populations and ability to recognize bias.

• This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by their immediate manager, and by the executive team as required

QUALIFICATIONS:

Education/Experience

• Bachelor's degree in social work, Human Services or a related field: or an equivalent combination of education and experiences.

• Experience working with persons who commit intimate partner violence or survivors of IPV.

• Demonstrated experience in high-volume case management, advocacy, and collaboration with public agencies or courts.

• Licenses/Credentials/Certifications - MSW, LSW preferred.

• Bilingual preferred.

Skills/Specialized Knowledge/Abilities

• Skilled in written and verbal communication, organization, and time management.

• Ability to make sound independent decisions while maintaining alignment with programs standards

• Knowledge base about the dynamics of domestic violence and trauma-informed care.

• Excellent time management and organizational skills.

• Must demonstrate reliability, accountability, and the ability to manage work independently or collaboratively as needed.

• Ability to show good judgment, maintain appropriate/professional boundaries, and follow through.

• Ability to work with individuals from diverse socioeconomic and ethnic/racial backgrounds.

• Ability to maintain highest confidentiality standards according to social service best practices, relevant licensing mandates and policies of the YWCA Greater Cincinnati.

• Ability to reflect the YWCA mission to empower women and eliminate racism in work performance.

• All employees are expected to contribute to a culture that advances the YWCA mission to eliminate racism, empower women, and promote peace, justice, freedom, and dignity for all.

WORKING CONDITIONS:

Working Hours/Environment

• Full time (37.5 hours/week)

• Flexible hybrid schedule with a combination of on-site and remote work, as approved by the supervisor.

Tools and Equipment Used

• Company computer, copier, fax/scanner, personal phone, and other typical office equipment

Travel

• As required with respect to job responsibilities and business needs (home visits, community visits, meetings off-site, etc.). Receive mileage reimbursement.

Physical & Mental Demands

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to sit at a desk/workstation for long periods of time.

• Ability to work at a computer terminal for extended periods of time.

• Digital dexterity and hand/eye coordination in operation of office equipment.

• Light lifting and carrying supplies, files, etc.

• Ability to communicate effectively in person, over the phone, or using assistive technologies. to speak to and hear employees/clients via phone or in person.

• Body motor skills are sufficient to enable incumbents to move around the office environment.

• Ability to use interpretation services with working with limited English proficient families.

• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Additional Mental Requirements: compare, decide, direct, problem solve, analyze, instruct, interpret.

This job description does not constitute a written or implied contract of employment. This job description is not intended and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. Furthermore, the employer reserves the right to revise or change job duties and responsibilities as the need arises.