A leading real estate developer in Jeddah seeks an experienced professional to architect and continually improve customer experience across all touchpoints. The ideal candidate will have a minimum of 5 years' experience in Customer Experience or Client Relations, with at least 2 years in the real estate or luxury property sector. Strong bilingual proficiency in Arabic and English is required. Responsibilities include overseeing CXM strategies, managing key partnerships, and leading internal training efforts to enhance service delivery.