Cybersecurity Tech I - CITRM

Position Announcement

Under the direction of the Chief Information Security Officer (CISO), the Cybersecurity Technician plays an important role in safeguarding Utah Valley University’s digital environment by supporting the security of enterprise IT systems used by faculty, staff, and students. This position focuses on installing and maintaining client-side security tools, monitoring systems for vulnerabilities, and performing audits and scans to help protect sensitive institutional data. The work directly contributes to maintaining a secure and reliable technology environment that supports teaching, learning, and administrative operations across campus.

This role is well-suited for individuals who are detail-oriented and motivated by protecting information systems in a dynamic higher education setting. In addition to responding to security alerts and supporting incident prevention efforts, the technician collaborates with the security team to document procedures, maintain knowledge bases, and recommend practical security solutions for campus partners. The position offers meaningful hands-on experience in enterprise cybersecurity while supporting continuous improvement of UVU’s overall security posture.

Summary Of Responsibilities

• Provides procedures for troubleshooting or answers to frequently asked questions and documents them for knowledge-base articles.
• Maintains the department web site.
• Performs scans and audits of systems for Personally Identifiable Information and helps with securing sensitive data.
• Performs troubleshooting on client-side security products and alerts from information security tools.
• Provides technical support of VPN client, Endpoint Detection and Response (EDR), AV, and encryption software on computers.
• Provides security awareness training to end users and informs students and employees of UVU security policies and practices.
• Performs other job-related duties as assigned.
  
  

Qualifications / Licenses / Certifications

Graduation from an accredited institution with an associate degree in Information Technology and three years of experience administering and maintaining enterprise-level IT systems; OR equivalent education and experience related to the Summary of Duties totaling five years.

Knowledge / Skills / Abilities

• Knowledge and experience with information technology security issues and best practices.
• Knowledge of current trends and developments in Information Technology.
• Knowledge and experience with operating systems and protocols used with modern enterprises including:
• Windows 10/11
• MacOS
• Windows Server
• Linux
• Knowledge of open source security tools like Nessus, Snort, and Wireshark.
• Skills in working with all layers of the Layer 7 OSI model and networking protocols.
• Ability to collaborate with others.
• Ability to work in a team environment as a team player.
• Ability to work independently with little supervision.