Data Analysis Specialist

Issued: 05/2026

Revised:

Reviewed:

JOB DESCRIPTION

Job Title

Data Analysis Specialist

Department

Operations

Team Leader

Business Operations Analyst

Status

Exempt

Mission Contribution:

The Data Specialist supports Goodwill’s mission by keeping data accurate, creating actionable reports, and helping leaders make informed decisions that support employment and community service programs.

Function:

The Data Specialist is responsible for supporting Goodwill’s operational reporting and data systems through structured data collection, validation, organization and reporting. This role ensures that internal datasets are accurate, consistent and properly documented to support leadership decision-making.

Essential Responsibilities:

Data Collection & Verification
- Gather operational data from internal systems and reporting sources
- Review datasets for accuracy, completeness, and consistency
- Identify discrepancies and work with appropriate departments to resolve issues
Data Organization & Maintenance
- Maintain structured Excel workbooks and standardized reporting templates
- Ensure proper file naming conventions and document control
- Archive and manage historical reporting data
Reporting & Dashboard Support
- Assist in preparing recurring operational reports
- Support maintenance and updates of Power BI dashboards
- Provide ad hoc data support to leadership as requested
Documentation & Process Support
- Document data sources, reporting methodologies, and workflow procedures
- Assist in developing standardized reporting processes
- Promote data integrity and best practices across departments
Cross-Department Collaboration
- Communicate professionally with retail, donation, and operations teams
- Support data clarification and validation efforts
- Contribute to a culture of accountability and data-driven decision-making.
Performs other duties as assigned.

QUALIFICATIONS:

1–2 years of experience working with spreadsheets or data in a professional setting
Working knowledge of Microsoft Excel (sorting/filtering, formulas, basic pivot tables)
Familiarity with Microsoft Word and Outlook
Exposure to Power BI or strong willingness to learn
Strong attention to detail and organizational ability
Ability to interpret numbers and identify inconsistencies
Clear written and verbal communication skills
Ability to handle confidential information responsibly

EDUCATION, TRAINING, EXPERIENCE:

Bachelor’s degree in business, Analytics, IT, or related field
Experience in retail, nonprofit, or operational reporting environments
Experience with Power BI dashboard updates
Basic understanding of data validation or quality control processes
Experience using shared file systems or structured data repositories

PHYSICAL REQUIREMENTS:

Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of a team member.
Able to perform tasks that require repetitive motion, i.e., tagging or pricing products.
Manual dexterity is required.

SPECIAL REQUIREMENTS:

Valid driver’s license and reliable transportation
Ability to travel occasionally between store or operational locations, as needed
Ability to sit and work at a computer for extended periods of time
Ability to maintain confidentiality of sensitive operational and financial information
Strong attention to detail and commitment to data accuracy
Ability to manage multiple tasks and meet deadlines in a structured office environment
Professional communication skills when interacting with cross-functional teams

CRITICAL PERFORMANCE FACTORS

Page Break

Data Accuracy
Deadline Management
Project Completion

I have read this job description and CPFs, reviewed them with my team leader, and understand what is required of me. Signatures:

Team Member (print/sign):________________/____________________ Date:______________

Team Leader (print/sign):_________________/_____________________ Date:______________

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