Data Analyst

Job Title: Data Analyst

Location: Santacruz (W), Mumbai

Department: *Strategy & Analytics / Hospital Administration*

Reports To: *Managing Director*

*Job Summary:*

The Business Statistician will be responsible for collecting, analyzing, and interpreting healthcare and business data to support decision-making at the hospital. The role involves identifying trends in patient flow, surgical outcomes, referral patterns, marketing effectiveness, and financial performance to enhance operational efficiency and patient care quality.

*Key Responsibilities:*
1. Data Analysis & Reporting

• Collect, clean, and organize data from OPD, IPD, surgery, billing, and EMR systems.
• Prepare daily, weekly, and monthly MIS reports for management.
• Develop dashboards for patient volumes, doctor performance, and departmental efficiency.
• Analyze trends in surgeries (e.g., cataract, LASIK, retina, cornea), patient demographics, and outcomes.

2. Business & Financial Insights

• Track hospital revenue streams (consultation, procedures, pharmacy, optical, diagnostics).
• Study cost per surgery, profit margins, and ROI from various service lines.
• Support budgeting and forecasting using statistical models.
• Evaluate performance against KPIs and industry benchmarks.

3. Marketing & Growth Analysis

• Analyze marketing campaign results (Google Ads, social media, camps).
• Map patient acquisition channels, conversion rates, and cost per lead.
• Study referral trends from optometrists, general practitioners, and patient word-of-mouth.
• Provide insights on geographic areas and demographics for expansion.

4. Clinical & Quality Data Monitoring

• Support quality audits by providing statistical data on infection rates, outcomes, and follow-ups.
• Assist clinical teams in research projects or publications using hospital data.
• Track patient feedback, NPS, and service quality metrics.

5. System Development

• Work with IT to improve data capture and analytics tools in HMS/EMR systems.
• Develop automated dashboards in Power BI / Tableau / Excel / Google Data Studio.

Required Qualifications:

• Bachelor’s or Master’s degree in Statistics, Mathematics, Data Science, Economics, or Healthcare Analytics.
• 2–5 years of experience in healthcare analytics, hospital data management, or business intelligence.
• Strong knowledge of Excel, SQL, Power BI / Tableau, and statistical software (SPSS, R, or Python).
• Understanding of hospital workflows, medical terminologies, and financial reporting.

*Key Skills:*

• Analytical and quantitative mindset.
• Excellent data visualization and presentation skills.
• Ability to translate data into actionable business insights.
• Attention to detail and accuracy.
• Strong communication and coordination across departments.

*Preferred (Optional):*

• Experience in an eye hospital, multispecialty hospital, or healthcare consulting firm.
• Familiarity with EMR/HMS platforms like Insta, Practo Ray, or Medisense.
• Exposure to clinical research or NABH quality indicators.

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Experience:

• Total work : 5 years (Preferred)
• Data analytics: 3 years (Preferred)
• Advance Excel : 2 years (Preferred)

Work Location: In person