Data Analyst

Yeni Koza, a subsidiary of Ender Mağazaları, brings over 40 years of industry experience with a dynamic, young, and innovative team. As a company that thrives on innovation, we are committed to shaping the future of retail through both physical and digital transformation.

In this role, you will play a key part in transforming customer data into actionable insights that drive our CRM and marketing strategies. You will work on critical analytical processes that support business decision-making across multiple departments, including:

• CRM and loyalty management
• Customer segmentation and profiling
• Marketing analytics and performance optimization
• Data quality and data governance initiatives

We are looking for a CRM Data Analyst who is passionate about understanding customer behavior, improving data-driven decision-making, and delivering high-impact analytical solutions.

• Execute processes related to customer data deduplication, enrichment, and segmentation
• Develop and regularly update statistical models to support CRM and marketing activities
• Analyze customer behaviors to identify product, brand, and category trends , evaluate churn potential , and calculate customer lifetime value (LTV)
• Interpret analytical and model findings, providing clear insights to business units
• Collaborate closely with Marketing, CRM, IT teams , and third-party partners to drive project success
• Create and maintain reports, dashboards, and data visualizations to support decision-making
• Perform both regular and ad-hoc analyses , automating reporting through Power BI or similar BI tools
• Work jointly with IT teams to ensure data quality, accuracy, and integrity

• Bachelor’s degree in Statistics, Mathematics, Industrial Engineering, Computer Engineering , or a related field
• Minimum 1 year of experience in CRM, data analytics, or marketing analytics
• Proficiency in SQL
• Familiarity with Power BI, Tableau , or similar BI tools
• Understanding of data modeling, segmentation techniques , and customer analytics
• Strong analytical thinking, problem-solving , and collaboration skills
• Experience in retail or e-commerce is a plus

At Yeni Koza, we offer:

• Competitive salary and employee-exclusive discounts
• Career development opportunities and access to professional training
• A fast-paced, data-driven, and innovation-focused work environment
• The chance to directly influence how we shape CRM and customer analytics in retail

• Competitive salary
• Performance-based salary increases without waiting for the regular raise period

Interested? Apply now and be part of a future-focused, growing company.