Data Analyst- 2-8years

Job Description

• Job Title — Data Analyst
• Location: Lower Parel, Mumbai (No relocation Will be considered)
• Qualification: BCA preferred (Bachelor’s degree in IT/Computer Science, Business Analytics, Statistics, or related field.)
• Notice period: - Immediate joiner to 15 DAYS ONLY
• Experience & Salary

Experience Level

CTC Offered (Annual)

2 years

₹3.00 LPA

3–4 years

₹3.60 LPA

5+ years

₹4.20 LPA

Role Overview

The Data Analyst / IT Executive will support the company’s IT systems, help manage data related to operations and service workflows, and provide actionable insights that improve business decision-making. This role bridges technology, data analysis, and business operations to enhance customer service, service-centre efficiency, and reporting.

Key Responsibilities

Data Analysis & Reporting

• Collect, clean, and validate operational and service data from various systems (CRM, ERP, workshop tools).
• Must have Experience in SQL, MYSQL, Powar BI tools.
• Prepare periodic dashboards and reports using tools like Excel, Power BI, or Google Sheets for management.
• Data management, data recovery & data Engineering are the daily Data role for the potential candidate.
• Identify patterns and trends (e.g., service turnaround times, inventory usage, customer service metrics).
• Support data-driven decision-making and recommend process improvements.
• Assist in digitalization of manual workflows (e.g., digitizing service checklists).
• Ensure data accuracy and integrity across platforms.
• Document system procedures and standard operating processes.
• Ensure proper data backups and apply basic cybersecurity best practices.
• Manage user access and passwords securely.
• Prepare weekly/monthly MIS reports for leadership.
• Maintain data documentation and record changes in data structures.
• Strong knowledge of Microsoft Excel (Pivot Tables, VLOOKUP, formulas).
• Working understanding of data visualization tools (Power BI/Tableau) and reporting.
• Comfortable with basic system admin tasks (installations, troubleshooting, network support).

Soft Skills

• Strong analytical and problem-solving mindset.
• Good communication and documentation skills.
• Ability to work independently and support cross-functional teams.

Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹450,000.00 per year

Work Location: In person