Position:
Data Analyst (SaaS, iGaming)
Engagement Type:
Independent Contractor; Full Time
Location:
Remote in Azerbaijan
We are looking for a skilled and analytical
Data Analyst
with
proven iGaming experience
to join our team. The ideal candidate has
3+ years of hands-on data analysis experience
and a strong understanding of player behavior, segmentation, and performance analytics within the iGaming industry.
Market Research & Competitor Analysis
-
Conduct detailed market research to understand target audience segments.
-
Analyze industry trends, player behaviors, and competitor strategies to support strategic decisions.
Data Collection & Statistical Analysis
-
Gather demographic, behavioral, and psychographic data from multiple internal and external sources.
-
Apply statistical techniques to interpret complex datasets and identify actionable insights.
Segmentation Strategy Development
-
Develop and optimize customer segmentation models based on quantitative and qualitative research.
-
Define audience segments that support personalized marketing, retention, and product strategies.
Customer Profile & Persona Creation
-
Create detailed customer profiles and personas based on real user behavior.
-
Ensure profiles accurately support marketing, product planning, and targeting efforts.
Targeted Campaign Support
-
Collaborate with marketing teams to design and launch targeted campaigns.
-
Tailor messaging and offers according to specific segment needs and behaviors.
Customer Journey Mapping
-
Build end-to-end customer journey maps for key user segments.
-
Identify touchpoints and opportunities to increase engagement, conversion, and retention.
Personalization Support
-
Work with creative and CRM teams to develop personalized communications and content.
-
Ensure content strategies align with audience insights and segmentation data.
Performance Monitoring & Reporting
-
Track campaign performance and segment behavior using defined KPIs.
-
Deliver regular reports highlighting trends, insights, and optimization opportunities.
Cross-Functional Collaboration
-
Provide actionable insights to product, retention, sales, and customer service teams.
-
Support business units in tailoring strategies for different customer segments.
Technology & Tools Usage
-
Use analytics and visualization tools such as Google Analytics, Tableau, Power BI, CRM systems, and marketing automation platforms.
-
Stay informed about new data tools and emerging technologies.
Continuous Improvement
-
Continuously refine segmentation strategies based on new data and changing market dynamics.
-
Benchmark internal practices against industry standards.
Regulatory Compliance
-
Ensure compliance with GDPR and other relevant data privacy regulations.
-
Maintain confidentiality and security of all research data
Requirements
-
Minimum 3 years of experience in data analysis
-
iGaming experience is a MUST
-
Strong proficiency with analytics and visualization tools (Power BI, Tableau, GA, etc.)
-
Solid understanding of segmentation, customer journeys, and lifecycle behavior
-
Strong analytical and statistical skills
-
Excellent communication and presentation abilities
Benefits
Fast-growing and innovative iGaming environment
Remote and flexible work setup
Opportunity to shape data-driven strategy and growth
Supportive and collaborative team culture