Data Analyst (Zoho + SQL) | Independent Contractor

About this Job

ImportGenius provides comprehensive import-export trade intelligence, helping businesses make data-driven decisions through access to global trade data. We're seeking a talented Data Analyst to join our growing team and help transform complex data into actionable insights.

We're looking for a detail-oriented Data Analyst who will play a critical role in analyzing business data, creating management reports, and supporting data-driven decision-making across the organization. This position requires strong technical skills in the Zoho ecosystem and data pipeline development.

Examples of projects includes

• Sales attribution and lead performance dashboards
• Marketing campaign performance analytics
• Revenue and billing reporting frameworks
• CRM data structure optimization
• Customer journey and lifecycle analytics
• Integration of onboarding or operational data into Zoho CRM

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Preferred Qualifications and Skills

• 2+ years of experience in a Data Analyst or similar role
• Experience in SaaS or B2B environments
• Hands-on experience with Zoho CRM and Zoho Analytics (Zoho ecosystem familiarity is essential)
• Strong SQL proficiency for data querying and analysis
• Experience building and maintaining dashboards, reports, and KPIs
• Knowledge of data pipelines, ETL/ELT processes, and data quality practices
• Understanding of data modeling and data warehouse concepts
• Familiarity with additional BI tools (e.g., Tableau, Power BI, Looker)
• Experience with API integrations and data automation
• Knowledge of Python or other tools for advanced analytics
• Understanding of revenue operations, subscription models, or billing systems
• Strong analytical, problem-solving, and communication skills
• Ability to work cross-functionally with Sales, Marketing, and RevOps teams

Responsibility and Accountability

As a Mid-Level Data Analyst, you will:

• Own analytics reporting within the Zoho ecosystem
• Build scalable dashboards and reporting frameworks
• Ensure data quality and consistency across systems
• Support Revenue Operations, Sales, and Marketing with insights
• Develop and maintain automated data pipelines
• Translate business questions into structured data solutions

You will work cross-functionally and serve as a bridge between technical systems and business stakeholders.

Key Responsibilities

• Data Analysis & Reporting
• Analyze complex datasets to identify trends, patterns, and actionable insights
• Design and maintain dashboards and management reports in Zoho Analytics
• Consolidate data from CRM, billing systems, marketing tools, and operational platforms
• Monitor KPIs and provide recurring performance reports
• Support Sales, Marketing, and RevOps with attribution, pipeline, and revenue analysis
• Develop comprehensive views of customer lifecycle and revenue metrics

Zoho Platform Management

• Work extensively within the Zoho One suite, including:
• Zoho CRM (custom modules, workflows, data structure)
• Zoho Analytics (dashboard development, advanced reporting)
• Zoho Campaigns (campaign analytics and performance metrics)
• Zoho Dataprep (data cleaning and transformation)
• Optimize CRM data structure for analytics and reporting needs
• Integrate internal and external data sources into Zoho systems
• Improve reporting processes and automation within Zoho

Technical Implementation

• Write and optimize advanced SQL queries for analytics and reporting
• Build and maintain automated data pipelines
• Implement data validation and quality checks
• Apply data warehouse and dimensional modeling best practices
• Support scalable analytics solutions across departments

Application Question(s):

• Are you amenable to work with us in an Independent Contractor basis wherein you will have to process your own taxes and government remittances?
• Can you work in US timezone? 7 AM to 4 PM AZT or earlier
• How would you rate your proficiency in SQL? (1-10)

• How many years of hands-on experience do you have using Zoho Suite (e.g Zoho CRM, Zoho Desk)?

• How would you rate your proficiency in Zoho Suite? (1-10)

Work Location: Remote