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Data Analytics
India
About the Role
We are seeking a highly motivated Senior Analyst/Consultant with strong expertise in Advanced SQL and Excel to join our Data Analytics team. The ideal candidate will have prior experience in the credit cards and BFSI domain, with a deep understanding of customer behavior, portfolio performance, and risk/collections strategies. This role involves working closely with business stakeholders to deliver insights, build analytical solutions, and drive data-informed decisions.
Key Responsibilities
- Extract, manipulate, and analyze large datasets using Advanced SQL and Excel.
- Work on portfolio analytics: acquisition, usage, delinquency, attrition, and profitability.
- Conduct deep-dive analyses to identify business opportunities, risks, and areas of improvement.
- Support the design and monitoring of campaigns, risk models, and customer engagement strategies.
- Collaborate with cross-functional teams including product, risk, finance, and marketing to implement analytical solutions.
- Ensure high standards of data quality, governance, and accuracy in reporting and analysis.
Required Skills & Qualifications
- Bachelor’s/Master’s degree in Statistics, Economics, Mathematics, Engineering, or related field.
- 3–6 years of experience in data analytics, preferably in the credit cards / payments / banking domain.
- Strong expertise in Advanced SQL (writing complex queries, optimizing performance, working with large datasets).
- Proficiency in Advanced Excel (pivot tables, complex formulas, macros, VBA preferred).
- Good understanding of credit card lifecycle (acquisition, usage, risk, collections, retention).
- Strong analytical mindset with the ability to translate data into actionable business insights.
- Excellent communication and presentation skills to interact with stakeholders.
Preferred Skills (Good to Have)
- Prior consulting or client-facing experience in BFSI analytics.
- Knowledge of statistical techniques and exposure to Python/R/SAS.
- Ability to design and deliver data-driven insights, dashboards, and reports to support decision-making.
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