Data and Payment Processing Analyst

Description:

Are you ready to bring your professional talents and Catholic faith together to make a true difference in the world? The Archdiocese of Denver is seeking a detail-oriented and service-driven Data and Payment Processing Analyst to support its mission. This role is essential in ensuring accurate data management, effective communication with donors and ministries, and seamless payment processing. As a vital member of the team, you’ll contribute to the Archdiocese’s mission by fostering trust and engagement through exceptional service and efficient operations.

Why Join Us?

• Live Your Faith: Be part of a workplace where Catholic values are celebrated and integrated into daily life.
• Mission-Driven Work: Your contributions will have a lasting impact on our Church and community.
• Collaborative Culture: Join a supportive team committed to fostering human flourishing and proclaiming the Gospel.

Key Responsibilities

• Customer Service: First point of contact. Professionally answering inbound calls with energy and a positive attitude. Resolving inquiries swiftly and effectively, ensuring a high level of satisfaction for all stakeholders.
• Data Management: Accurately entering and maintaining sensitive, confidential information across multiple databases. Performing internal audits and organizing all transactions for proper recordkeeping to support smooth operations.
• Correspondence: Generating and mailing acknowledgment letters and tax receipts to donors, ensuring they feel valued and supported. Maintaining effective communication between the Archdiocese and its community.
• Administrative Support: Ensuring all documents are filed accurately and in a timely manner, supporting the efficient functioning of the team and maintaining high standards of service.

Requirements:

What We’re Looking For

A practicing Catholic eager to carry out the mission of the Archdiocese to rescue all people in Jesus Christ for the glory of the Father.

• Post-secondary education required; an associate’s degree or higher in relevant field preferred.
• 2-5 years of experience in customer service, data entry, accounts receivable and general ledger preferred.
• Proficient in Microsoft Office Suite (Word, Excel) and CRM databases (e.g., Raiser's Edge), with experience in data entry, payment processing, and ensuring data integrity.
• Strong customer engagement skills, providing accurate guidance on giving options and addressing inquiries through phone and written communication with professionalism.
• Highly organized, detail-oriented, and able to manage multiple responsibilities, meet deadlines, and adapt to changing demands, especially during peak periods.
• Collaborative team player with excellent problem-solving skills, committed to supporting team goals, maintaining confidentiality, and upholding the organization’s mission and values.

Great Benefits

• Comprehensive health, dental and vision coverage options
• Virtual care with MyCatholicDoctor.com
• Alternative Care coverage options for Chiropractic/Acupuncture/Spiritual Care/Massage Therapy/Naturopathy.
• Natural Family Planning up to $500 per year for education, supplies, and materials.
• Maternity Management Program Guidance and educational materials
• Generous Paid Time Off: 22 days starting (accrued) + 18 paid holidays (including the full week between Christmas and New Year’s.
• Day of Rest spiritual retreat day
• Retirement Plan: Annual Employer Contribution of 6% of salary to retirement plan plus employee deferrals.
• Parental Leave
• Employer-Paid Life Insurance
• Employer-Paid Short-Term and Long-Term Disability
• Catholic Biblical School: Free and discount courses.