Job Responsibilities
- Manage Client Data Center (DC) server and storage hardware equipment inventory.
- Monitor server equipment performance as per the defined checklist.
- Handle first-level escalations for server hardware and OS-related calls.
- Monitor Client DC server equipment performance as per defined guidelines and escalate to vendors in case of device failure.
- Ensure adherence to backup processes in line with the defined Backup Policy.
- Report first-level server hardware connectivity issues.
- Coordinate with the System Admin team regarding patch updates and follow instructions from designated personnel.
- Generate reports on a periodic basis.
- Execute EOD (End of Day) and BOD (Beginning of Day) processes.
- Coordinate with or escalate to respective vendors as per the escalation matrix.
Job Type: Full-time
Pay: ₹250,000.00 - ₹350,000.00 per year
Benefits:
Work Location: In person