Data Center Technician - II

DC Tech – Job Description

Role Overview

On-site Data Center support engineer providing hands-on technical assistance under SME guidance.

Hardware & Server Support

• Power cycle, rack, stack, install and decommission servers and equipment
• Swap CRU components, hot spares and loaners
• Troubleshoot hardware, firmware and RAID issues post-replacement
• Configure ILOs and network management tools

Network Support

• Perform end-to-end cable patching, testing and tracing
• Replace SFPs, hardware modules, ports, power supply and fan assemblies
• Wireless AP replacement and console access to network devices
• Apply network configurations under L3 team guidance

Inventory & Asset Management

• Receive, verify and record new equipment shipments
• Maintain 100% accuracy in DCIM tool
• Asset tagging, barcoding and audits (monthly/quarterly)
• Manage spare parts inventory and stock levels

Portable Storage Media (PSM)

• Tape rotation, vaulting (inbound/outbound), media tracking
• Monthly 100% media verification and quarterly audits
• Media destruction and chain of custody management

Cage & Logistics Management

• Move assets in/out of secured cages
• Shipping, receiving, RMA replacements and disposal
• Vendor/Telco escorting and meet coordination

General Duties

• Maintain ticket updates and swivel desk
• Conduct daily floor inspections and safety checks
• Follow structured cabling best practices at all times
• Provide after-hours support during critical change activities

.

Pay: $64,000.00 - $68,000.00 per year

Work Location: In person