Data Coordinator

Description:

The Data Coordinator supports mission advancement by facilitating data collection and supporting data systems. The position works collaboratively with staff across the organization to consistently implement data strategies, including data collection, analysis, and reporting, that helps support a data-forward culture. The position works with the Director of Impact and Data Strategy and the Senior Manager of Annual Giving to maintain accurate data records, support data infrastructure, and manage databases.

The Data Coordinator advances the agency’s mission by leading data collection efforts and supporting robust data systems. This role collaborates across departments to implement consistent data strategies—including collection, analysis, and reporting—that foster a data-informed culture. Working closely with the Director of Impact and Data Strategy and the Senior Manager of Annual Giving, the Coordinator ensures data accuracy, strengthens infrastructure, and manages key databases to support strategic decision-making and enhance organizational effectiveness.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Data Entry, Analysis, and Reporting (60%)

• Support the development and optimization of data management systems to ensure the integrity, accuracy, and accessibility of organizational data.
• Collaborate with cross-functional leaders to analyze complex datasets and translate insights into compelling data narratives and visualizations that inform strategic decision-making.
• Set up and run regular reports from Salesforce, donor management database, event registration software, recreation program database, and other systems as needed.
• Work with the Senior Manager of Annual Giving to enter gifts into the donor management database.
• Run additional reports as requested and provide outcome data for public and private grant reporting.
• Monitor data across all platforms and ensure data integrity by regularly reviewing missing data reports; support teams in entering complete and accurate data.
• Create and update data collection tools as needed in collaboration with the Director of Impact and Data Strategy and the Senior Manager of Annual Giving.
• Maintain the privacy and confidentiality of all constituent and client records across all platforms.

Impact Measurement Coordination (40%)

• Coordinate and monitor data collection for program evaluation and donor management efforts.
• Prepare data for quarterly data and evaluation meetings with program staff.
• Develop surveys as needed to support programs and solicit feedback from constituents and clients.
• Analyze and prepare reports of survey data.
• Contribute to the development and refinement of the agency’s annual impact report by gathering key data and ensuring alignment with strategic goals.
• Support the development of public grant outcome metrics by gathering relevant data, aligning measures with grant requirements, and ensuring timely delivery of insights to stakeholders as requested.
• Access and synthesize publicly available data sources, including the U.S. Census, Illinois State Education data (K-12 and higher education), the Chicago Metropolitan Agency for Planning, the Cook County Health Atlas, 211Counts, the Institute for Housing Studies, and others.

ADDITIONAL DUTIES

• Attends staff training and participates in agency committees.
• Pursues professional development.
• Understands and adheres to all YWCA Evanston/North Shore procedures and policies, as well as the YWCA Employee Handbook.
• Performs other duties as assigned by management.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Requirements:

MINIMUM QUALIFICATIONS

Education: Bachelor’s degree in a field of study with emphasis on research, writing, and data analysis, or equivalent experience.

Experience and/or Training:

At least 3 years' experience supporting nonprofit programs and data strategies, including helping set measurable outcomes, developing impact measurement tools, assisting in data collection, and conducting data analysis.

Licenses/Certificates: Successful completion of the Illinois 40-Hour Domestic Violence Certificate Training within 6 months of hire.

Technology/Equipment:

• Advanced proficiency in Microsoft Office Suite with emphasis on Excel.
• Beginner proficiency using Salesforce reports and dashboards.

PREFERRED QUALIFICATIONS

Education: Bachelor’s degree in a field of study with emphasis on research, writing, and data analysis.

Experience and/or Training:

• At least 4 years of experience supporting nonprofit program evaluation strategies with progressive responsibilities, including helping set measurable outcomes, developing impact measurement tools, assisting in data collection, and conducting data analysis.
• Experience in creating and running reports in Salesforce.
• Experience supporting race and gender equity program evaluation efforts.

Language: Fluency in Spanish.

Technology/Equipment:

• Intermediate proficiency in building and using reports and dashboards in Salesforce.
• Advanced proficiency in Excel to perform data analysis.
• Beginning proficiency in Access and Microsoft BI.

PHYSICAL AND MENTAL DEMANDS

Intermittent (less than 15%), Occasional (15-45%), Frequent (50-75%), and Continuous (over 75%).

• Intermittent nights and/or weekends required for events or meetings.
• Intermittent local travel required.
• Tolerance of prolonged and continuous stationary periods at a desk/computer.
• Occasionally required to stand, walk, climb stairs, reach with hands and arms, and reach above the shoulders.
• Occasionally required to push, pull, lift and/or move up to 10 pounds.
• Must be able to move about the facility.
• Must be able to operate controls for computers and other equipment.

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

WORKING ENVIRONMENT

• Employee may be required to share office space or work in a cubicle setting.
• Employee may be required to work from home.
• Employee will intermittently have meetings or work in other buildings.

The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Salary: $26.18- $31.99 per hour. A starting hourly rate higher than $26.18 is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.