Data Entry and Customer Service Representative

Woodville Warehousing & Distributing is looking for an experienced Data Entry/Customer Service Representative to ensure that our customer's needs are met. Warehousemen and Drivers are efficiently and effectively assisted, and all data is entered accurately.

Responsibilities:

• Receive new product into inventory system and create pick tickets for shipments
• Troubleshoot any issues with receipts and shipments with other staff members or alone
• Monitor damages, shortages, and overages in inventory and communicate any issues with Inventory Manager as needed
• Check in drivers and direct general flow of inbound/outbound trucks
• Schedule and maintain appointment calendar
• Maintain e-mail
• Answer multi-line phone system, take/screen messages, and route calls to appropriate personnel
• Perform general clerical duties to include photocopying, faxing, scanning
• Maintain files and databases which may include inventory database, bills of lading, and receiving reports
• Manage delivery routes, times and schedules for logistics drivers
• Keep utmost confidentiality for our business and customers
• Other duties may be assigned as needed

Job Skills

• Excellent written and oral communications
• Detail-oriented and works with a high degree of accuracy
• Highly organized and flexible
• Self-starter and able to work throughout day alone or with team
• Able to multitask and meet challenging deadlines
• Knowledgeable on standard office equipment: computers, multi-function printers, and scanners
• Proficient with planning, teamwork, and customer service
• Knowledgeable on e-mail, scheduling, spreadsheets, multi-line phone system
• Must be able to lift 40+ lbs

Job Preferences but NOT Required

• 2+ year or more related experience
• Associates Degree or higher

Hours

• Monday - Friday: 8:00 - 4:30 is ideal but there is flexibility

Pay

• Negotiable and highly dependent on experience and skills

Please submit a resume if you'd like to be considered for this position.

Job Types: Full-time, Part-time

Pay: $19.00 - $22.50 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person