Data Entry and Customer Service Specialist

Job Summary
We are seeking a dedicated and detail-oriented Data Entry and Customer Service Specialist to join our team! In this vital role, you will be the backbone of our administrative operations, ensuring accurate data management while delivering exceptional support to our clients and internal teams. Your energetic approach will help streamline processes, maintain organized records, and foster positive customer interactions. This paid position offers an exciting opportunity to develop your skills in data handling, office administration, and customer engagement within a fast-paced environment.

Duties

• Accurately input and update data thru our computer system
• Manage order entry processes efficiently, verifying details and processing transactions with precision.
• Perform data collection and entry tasks, including thru telephone calls, delivery tickets, in person transactions,etc
• Maintain organized filing systems—both physical and electronic—to facilitate quick retrieval of documents.
• Assist with clerical duties such as filing, photocopying, and preparing documents
• Assist in filling out and obtaining regulatory licenses and monthly and quarterly reports
• Provide friendly and professional customer service by responding promptly to inquiries via phone or email, resolving issues effectively, and maintaining positive relationships.

Qualifications

• Proven experience in office settings with strong clerical skills and organizational abilities.
• Proficiency in computer skills including data entry, basic math functions and some Excel preferred
• Previous data entry and customer service experience is highly desirable.
• Excellent typing speed with high accuracy, experience in telephone communication is a plus.
• Strong organizational skills with keen attention to detail to ensure data accuracy and completeness.
• Prior office experience involving filing, data collection, or administrative support is preferred.
• Ability to handle multiple tasks efficiently while maintaining a positive attitude in a fast-paced environment. Join us as a Data Entry and Customer Service Specialist. Help us keep operations running smoothly while delivering top-tier support that makes a real difference every day.

Job Type: Full-time

Pay: $15.00 - $22.00 per hour

Expected hours: 36 – 44 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person