Data Entry and Customer Service Specialist

Job Summary
We are seeking a dynamic and detail-oriented Data Entry and Customer Service Specialist to join our team. In this role, you will be the vital link between data management and exceptional customer support, ensuring accurate information entry while providing friendly, professional assistance to clients and internal teams. Your energetic approach will help streamline operations, maintain organized records, and enhance overall service quality. If you thrive in a fast-paced environment and are passionate about precision and customer satisfaction, this opportunity is perfect for you!

Duties

• Accurately input data into various databases, ERP (Enterprise Resource Planning) systems, and spreadsheets using proficient typing skills
• Manage data collection processes by organizing, filing, and maintaining electronic and physical records with meticulous attention to detail
• Perform data entry tasks such as order processing, transcription, and updating client information in a timely manner
• Utilize Microsoft Excel to create pivot tables, generate reports, and analyze data for operational insights
• Support administrative functions by filing documents, managing office supplies, and assisting with clerical tasks
• Provide exceptional customer service by responding promptly to inquiries via phone or email and resolving issues efficiently
• Collaborate with team members to improve data accuracy and streamline office workflows through organizational skills

Requirements

• Proven experience in clerical or office roles with strong data entry responsibilities
• Proficiency in computer skills including Microsoft Office Suite (especially Excel), databases, and ERP systems
• Excellent typing speed with high accuracy; familiarity with transcription is a plus
• Basic math skills for data verification and order processing tasks
• Strong organizational skills with the ability to manage multiple priorities effectively
• Experience with filing systems, data collection methods, and pivot tables for data analysis
• Previous office experience demonstrating attention to detail and administrative competence

Join us to become a key contributor in a vibrant team dedicated to delivering top-tier service while maintaining precise data management. Your energy, organization, and technical skills will drive success in this essential role!

Pay: From $17.00 per hour

Work Location: In person