Data Entry Clerk (Level I) - East Hartford, CT 06108

Position Overview

The Transaction Processor will support high-volume administrative processing operations related to enrollment and eligibility transactions. Reporting to a Transaction Processing Supervisor, this role is responsible for researching, analyzing, and updating consumer information across multiple systems.

The ideal candidate is detail-oriented, organized, and able to work efficiently in a fast-paced environment while maintaining high standards of accuracy and productivity.

Key Responsibilities

• Maintain a professional attitude when interacting with internal staff and stakeholders.
• Process transactions accurately according to established procedures and guidelines.
• Meet or exceed daily productivity targets for assigned tasks.
• Maintain quality standards with minimal errors according to the Quality Assurance Plan.
• Provide strong internal and external customer service.
• Maintain knowledge of operational systems and processing procedures.
• Ensure timely completion of tasks to meet contract guidelines.
• Maintain punctual attendance and readiness for daily responsibilities.
• Demonstrate a positive attitude and commitment to achieving high performance results.
• Follow all project site attendance and operational policies.
  
  

Required Skills & Qualifications

• Ability to type 40+ words per minute
• Strong attention to detail and accuracy
• Ability to prioritize work and adapt to changing workloads
• Strong problem-solving and analytical skills
• Ability to work independently after training
• Comfortable working with multiple systems and computer applications
• Ability to meet productivity standards while maintaining quality
• Strong organizational skills and time management
  
  

Preferred Qualifications

• College degree preferred
• Experience in eligibility determination or transaction processing is preferred
  
  

Work Environment

• Office-based work environment
• Fast-paced production environment
• Occasional overtime may be required, including evenings or weekends
  
  

Physical Requirements

• Primarily seated work with frequent keyboard use
• Occasional standing, walking, or reaching
• Ability to lift up to 10 pounds
• Close vision and ability to focus on computer screens for extended periods