Data Entry Coordinator

Legal Name of Agency: Central City Neighborhood Partners

Position Title: Data Entry Coordinator

Reports to:

FamilySource Center Program Manager

Hours and Benefits: This is a full-time, on-site position offering an hourly rate of $22–$26, based on experience, with an expected commitment of 40 hours per week. The role includes a comprehensive benefits package, including medical and dental coverage, paid vacation, holidays, and sick leave.

ORGANIZATIONAL/PROGRAM BACKGROUND

Central City Neighborhood Partners (CCNP) was established in 1994 and incorporated as a formal non-profit collaborative in 2000 to address the socio-economic conditions impacting low-income families living in the City of Los Angeles, with a focus on Westlake and surrounding communities. and expanding to Koreatown in 2024. With the mission of catalyzing partnerships to systemically address the multiple challenges facing low-income families, CCNP works with its partners to help families create pathways to financial security and economic opportunity through our FamilySource Center (FSC) program, financial asset-building programs and other signature programs.

Position Overview

The Data Entry Coordinator is responsible for the data entry of all programs, services and outcomes offered at the FSC in order to ensure contract goals are met. The Data Entry Coordinator is also responsible for working closely with sub-contractors to ensure contract compliance throughout the year. Data Entry Coordinator must be highly organized and detail-oriented to assist in the input and management of large volumes of data. This role focuses on reviewing documents, reports, and files to accurately enter relevant information into our system. The data entry coordinator will be responsible for processing and entering approximately 5,000 data entries within a specified time frame, ensuring accuracy and efficiency.

Data Entry Coordinator will perform a broad range of duties spanning the full employment cycle, including, but not limited to supporting and/or monitoring of the following

• Review, examine, and transcribe data from physical documents into the data management system.
• Accurately enter a large volume of information (approximately 5,000 files) within a set deadline.
• Cross-check and verify information to ensure completeness and accuracy.
• Update and edit existing records as required, correcting any discrepancies or errors.
• Proactively identify and address discrepancies or errors in data by communicating findings to team members in a clear and constructive manner, fostering a collaborative environment for continuous improvement
• Ability to work at a desk for prolonged periods, with sustained focus on data entry tasks using a computer
• Adhere to company guidelines and procedures to maintain consistency and quality of entered data.
• Maintain confidentiality and security of sensitive information.
• Meet daily, weekly, and monthly productivity targets while maintaining high levels of data accuracy.
• Communicate with team leads and other departments to clarify data discrepancies and resolve issues.
• Assist with intake entry with support from the team
• Monitor monthly quantity of intakes to ensure contract compliance
• Monthly review of sub-contractor goals and outcome entry
• Assist with data entry of outcomes, ensure outcomes entered have required documentation
• Submit FSC Database maintenance form weekly as needed
• Apply data entry program techniques and procedures
• Generate reports, store completed work in designated locations and perform quality review checks
• Prepare other reports as necessary
• Assist with Food Security Data Entry
• Organize and maintain digital files and documents for easy retrieval and future reference.
• Additional tasks, projects and responsibilities as assigned by supervisor and executive leadership.

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

• 3+ years managing data
• Ability to manage databases and reporting systems in order to produce a variety of written reports;
• Proficient communication and writing skills, cultural sensitivity
• Excellent work ethic and proven ability to multitask.
• Hands-on experience working with the public and individuals with various cultural and economic backgrounds and abilities.
• Excellent interpersonal, verbal and written skills required
• Operational knowledge of the Internet and web-related technologies; Microsoft Office (Word, Excel, and PowerPoint); Windows Operating System.

EDUCATION AND CERTIFICATION REQUIREMENTS

• High school graduation or equivalent
• 2 years previous experience working in the community will be considered

Other Requirements

• Successfully pass all post offer, pre-employment screening requirements, including criminal background check, and provide proof of eligibility to work in the United States.
• TB Certificate
• Full COVID-19 Vaccination

COVID-19 Vaccine required for all employeesCentral City Neighborhood Partners has implemented a mandatory vaccination policy effective October 1, 2021 requiring COVID-19 vaccinations for all employees (with approved religious and medical accommodations). At present, an individual is deemed “fully vaccinated” when that person has received, either the single-dose COVID-19 vaccine Pfizer or Moderna. As a condition of employment, employees must submit official COVID-19 vaccine documentation.

Physical Requirements

• To perform this job the individual must be able to carry out all essential functions satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
• Must be able to sit at a desk for extended periods of time while entering data on a computer.
• Frequent use of a keyboard and mouse.
• Must be able to speak and hear well.
• Good vision is imperative.
• Occasionally required to stoop, kneel, crouch or crawl.
• Employee will be required to lift and/or move up to 25 pounds without assistance

Expectations for All Central City Neighborhood Partners Staff

Candidates for employment at a CCNP, regardless of position, will consistently demonstrate the following:

• Unwavering belief in and commitment to fulfill the mission of Central City Neighborhood Partners.
• Deep commitment to the success of all families and Youth
• Commitment to excellence and high standards -- for self, families, and colleagues.
• Continuous learning by engaging in reflection, self-assessment, and individual professional development.
• Use of data to inform decisions and drive continuous improvement.
• Ability to thrive as a member of a collaborative team.
• Self-motivation and initiative with solutions-oriented disposition.
• Ability to develop respectful relationships with the families we serve marked by sensitivity to the families cultural and socioeconomic characteristics.
• Excellent oral and written communication skills.
• Ability to effectively handle challenging situations
• Comfort with basic Microsoft Office applications and a curiosity and propensity to push own adoption of new technology and approaches.
• Regular, punctual attendance and professional appearance.

Central City Neighborhood Partners (CCNP) is an Equal Employment Opportunity Employer

It is the established policy of Central City Neighborhood Partners (CCNP) o provide equal employment and advancement opportunities to all qualified applicants and employees without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin (including possessing a driver’s license issued under Vehicle Code § 12801.9), ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. CCNP also prohibits discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.

Pay: Up to $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Application Question(s):

• Are you COVID-19 vaccinated?

Education:

• High school or equivalent (Preferred)

Work Location: In person