Data Entry Operator (DEO)

Job Summary:

We are looking Male candidate for Data Entry Operator for handling the end-to-end process of customer orders, ensuring accuracy, timely processing, and smooth coordination between departments. This role plays a critical part in maintaining customer satisfaction and efficient order fulfillment.

Key Responsibilities:

• Order Management:
• Receive and verify sales orders from customers, sales teams, or online portals.
• Cross-check product codes, quantities, prices, and terms against approved price lists and agreements.
• Enter orders accurately into the ERP/software system.
• Coordination & Communication:
• Liaise with the inventory/warehouse team to confirm product availability.
• Coordinate with the dispatch/logistics team for timely shipment and delivery scheduling.
• Communicate order status updates to customers and the sales team.
• Documentation & Compliance:
• Ensure all required documentation (invoices, delivery challans, GST compliance) is completed before dispatch.
• Maintain proper records of all sales orders for auditing and reporting purposes.
• Handle any discrepancies or issues related to orders and escalate when necessary.
• Customer Support:
• Address customer inquiries related to order status, product availability, and delivery timelines.
• Process order modifications, cancellations, or returns as per company policies.

Key Skills & Qualifications:

• Bachelor’s degree in Business, Commerce, or a related field.
• 1 year of experience in order processing, sales coordination, or a similar role.
• Proficiency in ERP systems, MS Excel, and order management software.
• Strong attention to detail and problem-solving skills.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Language:

• English (Preferred)

Work Location: In person