Data Entry/Customer Service

Job Overview
Join our dynamic team as a Data Entry and Customer Service Specialist, where you'll play a vital role in maintaining accurate data records and delivering exceptional support to our clients and internal teams. This paid position offers an energetic environment focused on efficiency, organization, and positive customer interactions. Your attention to detail and strong computer skills will help ensure smooth operations across various administrative functions, contributing directly to our company's success. If you thrive in fast-paced settings and enjoy problem-solving, this opportunity is perfect for you!

Responsibilities

• Accurately input data into various databases, ERP (Enterprise Resource Planning) systems, and Microsoft Excel spreadsheets using precise typing and data collection techniques
• Manage order entry processes efficiently, ensuring all client requests are processed correctly and promptly
• Maintain organized filing systems—both digital and physical—to support easy retrieval of information
• Assist customers via phone or email by addressing inquiries, providing information, and resolving issues with professionalism and enthusiasm
• Perform data transcription tasks from audio recordings or handwritten notes into digital formats with high accuracy
• Utilize pivot tables and other Excel tools to analyze data trends and generate reports for management review
• Support administrative functions such as clerical tasks, document filing, and basic math calculations to verify data accuracy
• Collaborate with team members to streamline data collection processes and improve overall organizational workflow

Qualifications

• Proven experience in data entry, clerical work, or administrative roles with a focus on accuracy and efficiency
• Strong computer skills including proficiency in Microsoft Office Suite—especially Excel—and familiarity with databases and ERP systems
• Excellent typing speed with high accuracy; experience with transcription is a plus
• Solid organizational skills to manage multiple tasks simultaneously and prioritize effectively
• Basic math skills for data verification and calculations
• Previous office experience demonstrating familiarity with filing systems, order entry procedures, and customer service interactions
• Ability to adapt quickly to new software tools such as pivot tables or other data analysis features within Excel
• Strong communication skills to handle customer inquiries professionally and courteously

This role offers a vibrant work environment where your organizational talents will shine. We are committed to supporting your professional growth while ensuring you feel valued every step of the way!

Job Types: Temp-to-hire, Full-time, Part-time

Pay: $21.74 - $26.18 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Flexible schedule
• Vision insurance

Work Location: Remote