DataOps Consultant, Lakehouse Support

Own and manage L2 incident resolution for Lakehouse data platforms

Perform deep operational diagnostics across data pipelines (batch/stream)

Coordinate resolution across platform engineering, Data Engineers and data domain teams

Ensure correct usage of ITSM tools (e.g., ServiceNow) for incident tracking and lifecycle management

Leverage metadata and documentation for troubleshooting and root cause analysis

Maintain clear ownership, escalation paths and communication during incidents

Reduce incident noise and recurring issues through structured problem management

Strong experience in Data Operations (L2 support)

Solid understanding of Lakehouse architectures (Databricks, Delta Lake or equivalent)

Hands-on: incident management (ITSM discipline), data pipeline troubleshooting (batch/stream), cross-platform diagnostics

Working knowledge of metadata-driven operations, data lineage and observability concepts

Proven ability to own incidents end-to-end; strong RCA, change and problem management

Basic-to-intermediate knowledge of investment-management data: portfolio/positions, trade lifecycle, market data, risk & performance

Preferred: enterprise-scale data platforms, observability tools (e.g., Dynatrace), batch orchestration tools

Palantir (Foundry) — DQC setup in workshop, diagnostics of build failures and data pipelines

Monte Carlo — data quality alert management and observability

Azure DevOps — repository management, CI/CD

Working knowledge of investment management data: portfolio terminology (maturity date, value date), trade lifecycle, market and risk data; familiarity with domain systems (Optima, Cardia)

Understanding of data lineage, observability and metadata-driven operations concepts

Exposure to enterprise-scale data platforms and batch orchestration / data workflow tools