DC Quality Control Manager

Quality Control Manager ensures the QC Inspectors team applies the Quality SOP & Standards to inbound and outbound deliveries Compliance to local (SASO/ SFDA/) and international quality and food safety standards.

Key Accountabilities

• Oversee the implementation of Quality Control (QC) standards and SOPs for inbound and outbound operations to ensure compliance with SASO, SFDA, and international food safety requirements.
• Manage the receiving inspection process for Fresh and FMCG products to verify conformity with agreed product specifications and ensure accurate acceptance or rejection decisions.
• Supervise the documentation and reporting of supplier and product conformance across all categories to maintain regulatory compliance and enable full product traceability.
• Coordinate and enforce food alert, recall, and destructive sampling procedures to mitigate potential food safety risks and safeguard product integrity within the Distribution Center.
• Lead the inspection and evaluation of near-expiry or deteriorating stock to align corrective actions with inventory, commercial, and supplier teams for effective product management.
• Conduct annual quality and hygiene audits within the Distribution Center to assess compliance with standards and drive corrective and preventive action plans.
• Develop and implement training programs for QC Inspectors and DC staff to enhance awareness, technical capability, and adherence to quality and hygiene procedures.
• Analyze and report quality performance metrics including supplier rejection rates and audit outcomes to identify improvement areas and support continuous operational excellence.
• Maintain and monitor documentation systems for all QC activities to ensure readiness for audits and compliance with internal and external regulatory standards.
• Support and coordinate pest control and hygiene programs within DC operations to sustain a safe and compliant working environment.

Skills & Qualifications

• Qualification: Bachelor degree or Diploma in Microbiology, Agricultural Engineering, Biology.
• Experiences: 3-5 years of experience with (3) years' experience in quality control management related position.
• Job holder must be familiar with QA regulations set by Corporate QA Team.
• Possess sound knowledge & experience about Food Items - especially Produce, Meat, Bakery, Deli & Fishery.
• Possess good level of spoken & written English & Arabic language
• He should have basic knowledge in JDA and WMS.
• Technically know the banana ripening and other fruits ripening techniques.
• He should possess the knowledge about chemicals, sanitizers used at the warehouse level.
• Knowledge about the standards and testing