debt collection

Debt Collection Officer

We are looking for a motivated and professional Debt Collection Officer to join our team.

Key Responsibilities:

• Contact customers by phone to follow up on overdue payments.
• Negotiate payment arrangements and resolve outstanding accounts.
• Maintain accurate records of customer communications and payment commitments.
• Handle customer inquiries professionally and in accordance with company policies.
• Achieve collection targets while maintaining excellent customer service.

Requirements:

• Good communication and negotiation skills.
• Strong listening skills and sound judgment.
• Basic computer knowledge.
• Previous experience in collections or customer service is an advantage.

NOTE: the head office is in Bahrain

Work Location: Remote